FREQUENTLY ASKED QUESTIONS


WHAT HAPPENS AFTER I HAVE ORDERED?

As soon as you have placed your order, you will receive an order confirmation from us by mail with an overview of your order. There you can check your data again. We have also received a notification of receipt of your order and are now processing it. 

We usually process all orders on the same day and will notify you as soon as we have processed your order. After we have checked all your details and confirmed receipt of payment, we will start shipping your package. As soon as we hand over your package to the post office and receive a tracking number, you will receive an email from us with your tracking number. 

From now on you can track your package and stay up to date on where your package is.


HOW CAN I RETURN MY PACKAGE IF I DON'T LIKE IT?

If you have any questions about how our products work or if you are not sure if you are using it correctly, you can contact us at any time at support@gym-grizzly.de. 


If we still can't solve your problem and you want to return your package, it's no problem at all. You can find all information in our cancellation and return policy. 

Please send the package back to the following address: JBS Sales & Logistics GmbH, Industriestr. 28 48465 Schüttorf. As soon as we have received and checked your return, we will refund your money within 7 working days. Please note that you are responsible for the return shipping costs.

WHAT IF I DON'T LIKE MY ORDER?

If you are not satisfied with your order, you have the option to return your package within 30 days of receipt for a full refund. You don't have to give a reason - we will accept any return without comment and will refund your money as soon as we receive your return.

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?

Our delivery time is 1-3 business days. You will also receive a tracking number with your order so you can always see where your package is. We give 110% every day to process all orders as quickly as possible so you can start building muscle from home fast. Depending on your address, your package may arrive a little earlier.

HOW MUCH WEIGHT CAN THE HANDLES HOLD?

The handles are built to withstand up to 110 KG. So you don't have to be afraid when working out: The Home Muscle Builder is sturdily built and perfect especially for intense workouts.

HOW FAST CAN I BUILD MUSCLES WITH THE HOME MUSCLE BUILDER?

Very fast. We admit that there is no miracle formula that will turn you into a super athlete overnight - however, our Home Muscle Builder is a shortcut to the dream body. Since many athletes make mistakes in their execution, this prevents them from making progress. The Home Muscle Builder puts an end to incorrect execution: the preset grip positions guarantee perfect execution, so you get the most out of every training session and don't waste time & energy on incorrect executions. In addition, you can train anywhere & anytime, which gives you an advantage over classic strength training.

CAN I USE THE HOME MUSCLE BUILDER ON SLIPPERY SURFACES WITHOUT SLIPPING?

We deliver with the package additional stopper glue, which you can put under your Home Muscle Builder. This way you are safe from slipping and can train effectively even on slippery surfaces.

HOW DOES THE GYMGRIZZLY HOME MUSCLE BUILDER WORK?

The principle of the Home Muscle Builder is very simple: You get the board together with two handles, which you can easily click in and out of the intended grip positions. This way you can vary which muscle group you want to train. Once you have clicked the handles in place, grab them with your hands and get into a push-up position. This way you can train using your body weight and build muscle from home.

CAN I ASK A QUESTION ABOUT MY ORDER OR ABOUT GYMGRIZZLY?

It is our priority to make your shopping experience as pleasant as possible. That's why we answer every email we receive as soon as possible. You can always reach us at support@gym-grizzly.de or directly on Facebook or Instagram. You can expect a response within 24 hours.

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QUALITY CHECK

We check every item for defects before shipping. So you get only the best delivered.

EXPRESS DELIVERY

We offer free express shipping for all orders. So you will receive your package after only 1-3 days.

FIRST CLASS SERVICE

We stand for quality - and not only with our products. Our customer service is there for you 24/7.