Frequently asked questions

We send all packages with tracking. So you know at any time where your order is. In the unlikely event that your package gets lost in transit, we take full responsibility and send you a new package - no questions asked.

Also, if your product is damaged, we will take full responsibility and send you a new package. If this happens, please send us an e-mail with a picture of the damaged product to support@gym-grizzly.de.

If you wish to return your product, please contact us at support@gym-grizzly.de. Our support team will help you with your return.

We ship all orders daily from Monday to Friday. Your order will be shipped with express shipping from our warehouse in Germany. You can find our shipping times in our Shipping Policy.

With us, there are no hidden costs. You only pay the price of your product. No more and no less. If other unforeseen costs arise for you, we will, of course refund you in full.